Hazelden Betty Ford provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to ensure effective communication with us. Such services include, but are not limited to, qualified sign language interpreters and written information in other formats (e.g., large print, audio, and accessible electronic formats).
Hazelden Betty Ford provides free language assistance services to people whose primary language is not English, which may include qualified interpreters, qualified translators, and information written in other languages.
If you are in need of reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact us at AccessibilityAdvocate@hazeldenbettyford.org or call us toll free at 1-855-781-6439.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-348-7059.
Learn more about language assistance services by state.
If you believe the Hazelden Betty Ford Foundation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance at:
Hazelden Betty Ford Foundation
Attn: Civil Rights Coordinator
15251 Pleasant Valley Road, Mail Stop BF1
Center City, Minnesota 55012
CivilRightsCoordinator@HazeldenBettyFord.org
You may file a grievance in person or by mail, telephone, or email. If you need help filing a grievance, Hazelden Betty Ford’s Civil Rights Coordinator, Tessa Voss, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil Rights, electronically through the Office of Civil Rights Portal or by mail or phone at:
U.S. Dept of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)