In-Person and Virtual Services
About Hazelden Betty Ford's
Center City Treatment Center
Hazelden Betty Ford is the vanguard of addiction and mental health treatment, continually evolving the care we provide based on scientific advances, patient outcomes and best practices in behavioral health. That means your care plan will be developed by a multidisciplinary treatment team—psychiatrists, addiction counselors, nurses, wellness professionals, family therapists and more—who will synchronize therapies and supports based on your needs.
Do you offer services for families?
Addiction touches the whole family. So we do, too. Our family and children's programs, support groups, coaching services and workshops help your whole family heal and grow—together.
Many of our family programs are free and available virtually so you can access support from anywhere in Minnesota.
SUPPORT FOR YOUR FAMILY
- Family services orientation - virtual
- In-person family workshop
- Children's program (ages 7-12) – In-person and virtual
- Phone or web-based family coaching
- Virtual family support groups
- Virtual series on healthy relationships
Families don't "cause" addiction issues or other mental health conditions, but all family members, including siblings, can be a big part of the solution. Learn more about help available for your family.
Do I even need treatment?
If you're asking yourself this question, chances are you're experiencing some negative consequences from your substance use. Like relationship issues. Or an accident. Or mental health complications? These are just a few signs that your alcohol or drug use could be affecting your functioning and that you could benefit from outpatient or inpatient treatment.
Hazelden Betty Ford care navigators are here for you—to assess your situation, discuss the types of care and support available, and help you determine the next steps for admission.
What's involved in detox?
Withdrawal from alcohol and/or other drugs can be complicated and unpredictable. At Hazelden Betty Ford, detox is medically managed and monitored to ease withdrawal symptoms and relieve cravings. This ensures a safe and comfortable withdrawal process so you're in a better place physically and emotionally to begin outpatient/inpatient alcohol rehab or outpatient/inpatient drug treatment. We offer drug and alcohol detox services for patients aged 18 and older at our Center City location.
Why are opioids so addictive?
Whether unregulated, prescription or illicit, all opioids have serious potential for misuse and addiction. There are complex physical and psychological processes involved, and dependence on opioids can be so incremental that it's not recognized as addiction until you're in crisis.
The strength of heroin, fentanyl and other unregulated or illicit opioids can unpredictable because other substances are sometimes added to increase volume or enhance potency. Learn about the symptoms of opioid addiction and the most-effective treatment approaches. At Hazelden Betty Ford, our specialized treatment for opioid use disorder is designed to ease the discomfort of withdrawal, reduce cravings, and help you engage successfully in treatment.
Do virtual programs work for addiction treatment?
Thanks to advances in virtual healthcare technologies, Hazelden Betty Ford's outpatient addiction treatment programs and mental health services are more accessible than ever. For many of our patients, online addiction treatment options have resulted in better participation rates because the need to travel is eliminated—making regular attendance more convenient and likely. Virtual sessions are an ideal option if you have mobility/accessibility challenges or if you're not located near our Center City campus.
Learn more about how our online addiction treatment programs incorporate the same evidence-based practices as our in-person services.
Frequently Asked Questions
Getting here
Arriving by Plane
- Please schedule your flight to arrive by Noon Central.
- At MSP International Airport Terminal 1, Hazelden Betty Ford transportation services will pick you up at Baggage Claim Carousel 13-14.
- At MSP International Airport Terminal 2 (Sun Country, Southwest, Frontier, Allegiant, JetBlue, Icelandair), Hazelden Betty Ford transportation services will meet you at the terminal.
- If flying into a regional airport/private charter, Hazelden Betty Ford transportation services will meet you at the gate.
- It may be up to a two-hour pick-up wait if you choose to use Hazelden Betty Ford transportation services.
Arriving by Vehicle
- Please arrive on campus as early as possible, preferably before 1 p.m. Central
- Once on campus, follow signs to Admissions and park in one of the designated parking lots for patients and families.
- Enter through the main entrance. Feel free to bring your luggage with you. Please let our receptionist know if you would like assistance with your luggage.
Nearby Lodging
There are several local hotels, motels, bed-and-breakfasts, and inns near our Center City addiction treatment center. Ask for Hazelden Betty Ford preferred rates when making reservations nearby.
Visiting and contacting patients
Welcome Visitors
To ensure privacy and safety for everyone on campus, please take a moment to review our visitor expectations.
Visiting Hours:
Wednesdays:
6:30-8 p.m. Open Visiting, all units.
Sundays and Holidays:
1-5 p.m. Open Visiting, all units.
Visitor Expectations:
- Masks are now optional while indoors during the entire visit. If you would like a mask, it can be provided upon check in.
- Confidentiality of all patients is to be respected; no cameras are allowed on campus and no picture taking is allowed on our campus.
- Parking is available in our Visitor designated parking lots only.
- Please do not arrive prior to the designated visiting time.
- Please leave promptly when the designated visiting time is over.
- Check in and register at the Cork Center every time you visit our campus.
- Please wear our Visitor badge /Name Tag at all times while on campus.
- Please review the restricted items list to make sure you are not bringing unacceptable items onto our campus. Items will need to be checked prior to the patient receiving them. A completed Good Faith Form will be required when checking them in and a Patient Care Technician will search all packages before given to patients. Any prescriptions or medications are to be brought to the Front Admissions Desk to be checked in.
- Patients may bring their visitor(s) to their Unit.
- Patients may escort their visitor(s) to the playground area, outside walking trails (only during the designated visiting hours).
- Hazelden Betty Ford does not offer cafeteria services, but there are vending machines and coffee available in the Cork Center.
- Pets are not allowed on our campus; though service animals are welcome.
- Bicycles, skateboards, scooters, roller skates/blades or battery operated/remote control vehicles are not allowed on our campus.
- Patients are not allowed in the parking lots, visitor vehicles, or to be taken off campus during visiting hours.
Sending mail to a patient
Please mail cards or letters to:
Hazelden Betty Ford
Unit Name – Patient Name
P.O. Box 11
Center City, MN 55012
To ensure the safety of our treatment community and facility, all items will be searched prior to being delivered to patients.
Service animal policy
Service animals are permitted in Hazelden Betty Ford facilities, and we afford individuals who require the assistance of a service animal with equal opportunity to access the organization. Per the Americans with Disabilities Act (ADA), a "service animal" is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.
Per the ADA, dogs or other animals whose sole function is to provide comfort, emotional support, or companionship do not qualify as service animals. Emotional support, therapy animals, and pets are not permitted at Hazelden Betty Ford facilities, leased spaces, or on campus grounds.
Take a Tour
Our Campus in Center City, MN
Tour our pioneering treatment center campus with James and Kim, who will take you inside our beautiful facilities and show what a typical day in our Minnesota rehab is like.
